Student Accounts

The primary mission for the Office of Student Accounts is to assure that funds due to Mary Baldwin University are billed, collected, posted, deposited, and reconciled timely and accurately in a manner that is compliant with not only University Policy but also all applicable Federal Regulations. In an effort to preserve the performance of this mission, the Office of Student Accounts is continually re-evaluating resources and technology to ensure that we are providing services that are consistent with the needs of our times.

While performing the above mission statement, the Office of Student Accounts is to represent Mary Baldwin University with a professional and courteous demeanor to students, parents, university departments, and external agencies.

The Office of Student Accounts is located in the lower level of the Administration Building.
Main Fax Number: 540-887-7229

Dawn Lotts ’05
Director of Student Accounts

Linda Fretwell
Assistant Director of Student Accounts

  • Questions regarding billing for MBU Online programs, College of Education, Murphy Deming College of Health Sciences, and Shakespeare students

Jessica Grant
Student Accounts Coordinator

  • Questions regarding billing for MBCW, PEG, VWIL, College of Education, and Shakespeare students.

Wendy Carter
Cashier/Perkins Loan Administrator

  • Deposit/Credit Card information, Perkins loan information