All applicants must be Federal Work Study eligible.
Job Title: Financial Aid Student Assistant
Supervisor: Lisa Newman
Office/Department: Financial Aid
Job Duties: Students in this position will assist the financial aid office staff with the following:
- Scanning financial aid files into an online system
- Preparing financial aid files
- Mailing student award packages
- Answering the financial aid phone line
- Perform other duties as assigned
Expectations:
- Work independently once job is learned
- Remain focused on tasks
- Maintain/implement good organization strategies
- Handle confidential information with discretion
- Treat all customers with courtesy
- Report on time for scheduled work hours and communicate the need for non-emergency absences in advance
Special skills or knowledge you need:
- Basic computer skills, including basic knowledge of Microsoft Office
- Customer service skills – comfortable answering and communicating with people in person and on the phone
- Organizational skills
- Professionalism
Skills you will enhance/develop:
- Familiarity with financial aid terminology
- Professionalism and confidentiality standards
- Customer service skills
- The ability to work independently
Hours: 8-10 hours per week
Location: Financial Aid Office, Administration Building